Crystal Exteriors LLC
Silver Spring, Md., crystalexteriors.com
GQ All-Time Recommend Rate: 100%
GQ 2017 Recommend Rate: 100%
Number of Jobs in 2017: 33
Type of Firm: Home Improvement/Replacement
I know my employees’ limits on what they can and cannot do. With that being said, I would rather politely decline a job than do a terrible job. Many problems can be avoided with clear communication with the customer. By explaining the entire work process before contracting, they have an understanding of what is to happen. If there are any potential problems that may occur, I discuss and offer solutions. When a problem does arise, I have trained my employees to be honest and straightforward with the customer to develop a solution.